Registrations are taken and confirmed on a first-come, first-served basis according to receipt of full payment or purchase order. Unpaid registrations without a purchase order will be canceled after 30 days. If you do not receive a confirmation within three weeks after sending full payment or purchase order, call (781) 449-4010 ext. 101 or 102. Early registration is $499 per person ($464 for L&B Society Members) through August 15, 2013. General conference registration is $579 per person ($544 for L&B Society members) through November 1, 2013. After November 1, 2013, late registration is $599 per person ($564 for L&B Society members). Groups of five or more may register at $459 per person through August 15, 2013 and $489 after August 15, 2013, if registering together with payment or purchase order. A $35 administrative fee will be added for on-site registration at the conference





Substitutions are permissible up to seven days before the conference, but you must notify PIRI in writing by fax or mail. Cancellations must be requested no later than November 1, 2013. No cancellations can be accepted after November 1, 2013. Because cancellations incur substantial administrative costs, we regret that it is necessary to charge a cancellation fee of $50 per person through September 30, 2013, or $150 per person if you cancel after September 30, 2013, but no later than November 1, 2013. Cancellations must be sent in writing to PIRI at: 35 Highland Circle, First Floor, Needham, MA 02494-3099 or faxed to PIRI at (781) 449-4024.



Public Information Resources, Inc. (PIRI) reserves the right, without having to refund any monies to participants, to make changes in the conference, its program, schedule, workshops, sessions, events, location, and/or faculty should PIRI, in its sole discretion, deem any such changes necessary or advisable. Similarly, PIRI further reserves the right to cancel any workshops, sessions, events, credit courses, or the conference entirely, in which case PIRI's liability to participants shall be strictly limited to a refund of those fees. PIRI, the Cooperating Organizations and Sponsors are not responsible for (nor do they necessarily endorse) the efficacy, accuracy, or content of any recommendations, statements, research, or other information provided at the conference. Any concerns or issues about the conference should be brought to the attention of our staff at the help desk during the conference and/or sent to our Conference Director by writing, email or fax after the conference. For more information about the grievance procedure, please contact us via fax, phone or mail.