Policies

Registration

Registrations are taken and confirmed on a first-come, first-served basis according to receipt of full payment. Purchase orders must be accompanied by a check or credit card. Unpaid registrations without a purchase order will be canceled after 30 days. If you do not receive a confirmation within three weeks after sending full payment or purchase order, call (781) 449-4010 ext. 101 or 102. 

 

Minimum and Maximum Attendance

If any program is filled, please call our office to be placed on the waiting list.

A minimum attendance of 10 is required for one-day pd seminars one week prior to the event. In the event of a cancellation, the participant is only entitled to a refund of the registration fee.

A minimum attendance of 15 is required for summer institutes by May 31, 2018.  In the event of a cancellation, the participant is only entitled to a refund of the registration fee. Each summer institute has a maximum enrollment of 40. 

 

Substitutions and Cancellations

Substitutions are permissible up to seven days before an event, but you must notify Public Information Resources, Inc. ("PIRI") in writing by fax or postal mail.

Cancellations must be requested no later than:
November 3, 2017 for the November 2017 Learning & the Brain conference
February 2, 2018 for the February 2018 Learning & the Brain conference
April 13, 2018 for the April 2018 Learning & the Brain conference
Two weeks prior to the date of a One-Day Seminar.
May 31, 2018 for the 2018 Summer Institutes.  Because of limited space, after May 31, cancellations are only accepted if a substitute can be found.
Because cancellations incur substantial administrative costs, we regret that it is necessary to charge a cancellation fee.
For the November 2017 Learning & the Brain Conference, the cancellation fee is $50 through September 29, 2017 and $150 through November 3, 2017.
For the February 2018 Learning & the Brain Conference, the cancellation fee is $50 through December 1, 2017 and $150 through February 2, 2018.
For the April 2018 Learning & the Brain Conference, the cancellation fee is $50 through March 2, 2018 and $150 through April 13, 2018.
For the Summer Institutes, the cancellation fee is $250 prior to May 31, 2018.  After May 31, cancellations are only accepted if a substitute can be found at which point a cancellation fee of $250 will be charged.
For the One-Day Seminars, cancellations must be requested at least 2 weeks prior to the seminar date.  There is a cancellation fee of $50 for the training seminars.

 

Cancellations must be sent in writing to PIRI at 35 Highland Circle, First Floor, Needham, MA 02494-3099 or faxed to PIRI at 781-449-4024.

 

Program Changes

Public Information Resources, Inc. (PIRI) reserves the right, without having to refund any monies to participants, to make changes in the conference or other event, in its program, schedule, workshops, sessions, events, location, and/or faculty should PIRI, in its sole discretion, deem any such changes necessary or advisable. Similarly, PIRI further reserves the right to cancel any workshops, sessions, events, credit courses, one-day seminars, summer institutes or a conference entirely, in which case PIRI’s liability to participants shall be strictly limited to a refund of those fees. PIRI, the Cooperating Organizations and Sponsors are not responsible for (nor do they necessarily endorse) the efficacy, accuracy or content of any recommendations, statements, research or other information provided at these events. 

 

Grievance Policy

Public Information Resources, Inc. (PIRI) is fully committed to conducting all activities at a high level of standard for continuing education for educators and clinicians. The monitoring and assessment of compliance with these standards is the responsibility of the CE Administrator in consultation with the Conference Director. Any concerns or issues about an event should be brought to the attention of our staff at the help desk during the event and/or sent to our Conference Director by writing, email or fax after the conference.  

 

While PIRI goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the event staff which require intervention and/or action on the part of the convention staff or an officer of PIRI. This procedural description serves as a guideline for handling such grievances. 

 

If during an event, a participant complains about a given program, the help desk staff on duty will attempt to move the participant to a different program, if feasible. If it is either not possible to switch the participant to an alternative course, the participant is unsatisfied about being switched to another program or makes a complaint after the program is over, participants should direct their complaints to the Conference Director by mail, email or fax stating the grievance. PIRI’s Conference Director will contact the party to discuss the grievance and its remedy and work to come to a mutually satisfactory agreement with the party. If a resolution is not achieved, the grievance is escalated to the President of PIRI who will work with the participant to find a final remedy for the grievance.

 

Equal Opportuniy and Professional Conduct

Public Information Resources, Inc. (PIRI) is an equal opportunity employer. Our policy is to select staff members and faculty who will treat our attendees with respect without regard to religion, race, gender, sexual preference or identity, ethnic origin, disabilities, political leanings, etc.  Staff and faculty are expected to abide by this standard. The very purpose of our events is to have an open forum; discrimination of any kind would be antithetical to our purpose.